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Wi-Fi Access

TAMU_WiFi is Texas A&M’s campus wireless network. Texas A&M students will connect to the wireless network using your NetID and password to connect to Texas A&M Wi-Fi.

Computers and Printing

There are laptops available for checkout at the Higher Education Center at McAllen. These devices are a resource provided by the Texas A&M Open Access Labs (OAL) Department and offer a wide range of software. They provide Microsoft Office Applications, specialized software, multimedia editing software and more. Visit the OAL Access website for a more thorough list of software provided.

Please visit the front information booth for more information on checking out a laptop, and other checkout offerings for short term loan.

Virtual Open Access Labs (VOAL)

The Virtual Open Access Lab (VOAL) offers the amenities of an Open Access Lab (OAL) combined with the convenience of your personal computer, allowing you to connect to the Windows computers of the OALs remotely from your PC or Mac. Once logged in, you see your personalized desktop, complete with OAL software as if you were in the lab. When using the VOAL, you can also access your H: drive to retrieve personal, academic or web page files.

Featured Software:

  • Microsoft Office
  • Maple
  • SAS
  • SPSS
  • Solidworks

Log into VOAL


There are OAL printer release stations located on the 2nd and 3rd floors at the Higher Education Center at McAllen.

Students may login and upload documents at and print using the web portal.

Learn More About OAL Printing Services

Office 365

Eligible campus members have access to Office 365 at no additional cost. This includes the Microsoft Office productivity suite, featuring Word, Excel, PowerPoint and OneNote for up to five computers, tablets and mobile devices. Office 365 users also receive 1 TB of storage in Microsoft’s OneDrive.

Sign In to Access Office 365

To sign in, use your NetID credentials to access the Microsoft Office 365 suite. You can also download and install the applications to your device(s).

Support Staff

Staff members are available on site for basic troubleshooting and wireless device configuration.

The Technology Services office is located in Suite 127. For questions about tech issues or requests*, you may contact the staff at or via phone at (956) 271-1390.

*Please note that due to liability issues, Technology Services staff at McAllen cannot repair or replace hardware or software on personal devices.

IT Self-Service

If support staff are not available, please visit the IT Self Service website to request help, search supporting documentation and reach other services. The online IT Chat is available every day from 8 AM-12AM (Midnight).

Help Desk Central

Help Desk Central (HDC) answers computing questions any time, day or night, 365 days a year. While HDC is located in the DPC/ Computing Services Annex, Room 104, students in McAllen can get remote assistance by calling 979-845-8300 or emailing

College of Engineering: Bring Your Own Device (BYOD)

Just as we require our students to have specific textbooks and supplies, the Texas A&M University College of Engineering requires its students to purchase a desktop or laptop computer to complement the course instruction. Unfortunately, the variation in the types of computers makes it nearly impossible for instructors to routinely ask students to use their own computers in the classroom. A computer designated by the college and purchased by incoming students provides students the convenience to explore course content anytime, anywhere.

Read More About BYOD

Discounted Software

The Texas A&M System provides access to discounted software for students, faculty & staff.

Purchase Discounted Software