Computing & IT
TAMU_WiFi is Texas A&M’s campus wireless network. Texas A&M students will connect to the wireless network using your NetID and password to connect to TAMU_WiFi.
Computers and Printing
There are Laptops available for checkout at the Higher Education Center at McAllen. These devices are a resource provided by the Texas A&M Open Access Labs (OAL) Department and offer a wide range of software. They provide Microsoft Office Applications, specialized software, multimedia editing software and more. For a more thorough list of software provided, please visit https://oal.tamu.edu/Software/Software-List
Please visit the front information booth for more information on checking out a Laptop, and other checkout offerings for short term loan.
Virtual Open Access Labs (VOAL)
The Virtual Open Access Lab (VOAL) offers the amenities of an Open Access Lab (OAL) combined with the convenience of your personal computer, allowing you to connect to the Windows computers of the OALs remotely from your PC or Mac. Once logged in, you see your personalized desktop, complete with OAL software as if you were in the lab. When using the VOAL, you can also access your H: drive to retrieve personal, academic or web page files.
To log in to the VOAL, visit voal.tamu.edu.
There are OAL printer release stations located on the 2nd and 3rd floors at the Higher Education Center at McAllen.
Students can login and upload documents at https://aggieprint.tamu.edu/ and print using the web portal.
For more information regarding OAL printing services please visit the following website: https://oal.tamu.edu/Printing
Eligible campus members have access to Office 365 at no additional cost. This includes the Microsoft Office productivity suite, featuring Word, Excel, PowerPoint and OneNote for up to five computers, tablets and mobile devices. Office 365 users also receive 1 TB of storage in Microsoft’s OneDrive.
Navigate to https://gateway.tamu.edu/office365/ and sign in using your NetID credentials to access the Microsoft Office 365 suite. You can also download and install the applications to your device(s).
Staff members are available on site for basic troubleshooting and wireless device configuration.
Staff can be located in the Technology Services Suite (HECM 127) in person, and can be contacted via email at email@example.com or via phone call at (956) 271-1390.
*Please note that due to liability issues, Technology Services staff at McAllen cannot repair or replace hardware or software on personal devices.
If support staff are not available, please visit the IT Self Service website to request help, search supporting documentation and reach other services. Their online IT Chat is available every day from 8 AM-12 Midnight.
Help Desk Central
Help Desk Central (HDC) answers computing questions any time, day or night, 365 days a year. While HDC is located in the DPC/ Computing Services Annex, Room 104, students in McAllen can get remote assistance by calling 979-845-8300 or emailing firstname.lastname@example.org.
College of Engineering: Bring Your Own Device (BYOD)
A computer designated by the college and purchased by entering students will provide students the convenience to explore course content anytime, anywhere.