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Higher Education Center at McAllen

COVID-19 Guidance

Updated: May 28, 11:06 p.m. CDT

The Latest


At a Glance

General Guidance


  • All classrooms, including the Conference Room, are closed to students and employee meetings of 10+ people.
  • Students may request classroom access for studying/attending classes by visiting the Security Office (127). Rooms will be monitored to ensure social distancing protocol is being followed.
Modified Building Access
  • Hours of Operation – Access with Aggie Card ONLY:
    • Monday – Friday, 8 AM – 8 PM
    • Saturday – Sunday, 9 AM – 5 PM
  • Building access will be limited to the Northwest, South, and Southwest doors via keyless access with Aggie ID Cards until further notice. 
    • Northwest Entrance – Entrance by student parking lot
    • South Entrance – Entrance by Security Office
    • Southwest Entrance – entrance by main staircase

All students and employees must comply with applicable local government orders.

If your Aggie Card is lost or stolen, or if you are a College Station student and need
access to this facility, email with your name, UIN, & phone number.

A Note from Academic Advising:

We want to assure you during this critical time that we continue to support your educational endeavors at Texas A&M. As you transition to online learning, we wanted to provide information to help you navigate this new learning environment. More than anything, we want you to know that we care for you and support you during this time.  If there are issues that are not addressed or you need more information, please reach out to us so that we can assist you.

** Questions about academics or classes? **
Know that you may email or call advisors, faculty, and other offices around campus.

Click here to schedule a meeting through NAVIGATE. 
Deer Oaks is available 24/7 by phone at 866-329-4148 or online (Login/PW: TAMUSAP)

We want to make sure you have everything you need during this difficult time. Food should not be a factor anyone has to worry about during stressful times, and as such, we are extending access to the 12th Can Food Pantry on campus to students and employees as they need it. We have implemented a food pick-up system that will allow us to practice social distancing while meeting the needs of our community. 

Students and employees can fill out a request online at: 
Keep Learning at TAMU is an online resource dedicated to helping you transition your learning online. For more information and resources, please visit

If you need assistance with course accommodations, please contact Disability Resources
The Texas A&M administration announced Saturday, March 21 that temporary changes to grading, Q-drop and withdrawal deadlines were recommended by the Faculty Senate Executive Committee and approved by President Michael K. Young. Details are outlined in this message.

Students now can choose Satisfactory/Unsatisfactory (S/U) grading for any course in which they are enrolled in the spring semester 2020. Students have until 5 p.m. Tuesday, April 28 to make changes to their grading options. Additional guidance to students on how to opt-in to S/U grading will be provided next week. This may not be applicable to students in first professional degree programs who should contact their program for grading information.

The Q-drop and Withdrawal deadline has been extended to 5 p.m. Friday, April 24. Q-drops after Spring Break will not count toward the institutional limit of four, nor the state limit on drops.

Any student considering the change from graded to S/U grading may need to consult with an advisor to understand the implications on future plans, including progress toward a degree or financial aid.